3D printing FAQ — your questions answered

What's your turnaround?

Quote within 24 business hours. Standard production 5 → 7 days. Rush (< 3 d) available at 30-50 % premium.

Which formats do you accept?

STL, OBJ, 3MF, STEP. Max 100 MB per file. Got F3D, FBX, IGES or 2D drawings? We convert for free before quoting.

What's the maximum part size?

FDM: 420 × 420 × 500 mm in a single print. Beyond that we split and seamlessly bond. LCD resin: 223 × 126 × 230 mm.

How does multicolor work?

Our FDM handles up to 4 simultaneous colors per part, no gluing. Great for figurines, colored architectural models, signage.

How do I know if my file is printable?

Send it via the quote form — we check watertightness, wall thickness (> 1 mm ideally), overhangs and stability before quoting.

Small runs & reproductions?

Yes. From 5 identical parts onwards, volume pricing. For runs > 30 units we shift to cheaper techniques. Ask for the batch quote.

NDA & confidentiality?

Yes — we sign NDAs on request. Files stored in France, encrypted in transit (TLS 1.3), permanently deleted 90 days after delivery.

Shipping in France & EU?

Free workshop pickup (Île-de-France, by appointment), same-day courier in Paris, 48 h shipping France (Colissimo), 3 → 5 d EU.

Returns & guarantees?

Parts not matching the quote reprinted free of charge with photos within 48 h. No return on conforming custom parts (art. L221-28).

Copyright & licensing?

We print models you own the rights to, purchased on Cults / MyMiniFactory / Thingiverse, or freely-released (Creative Commons).

Do you offer custom modeling?

Yes, in partnership with two freelance modelers (product, mechanical, organic). Separate quote from the printing one.

How does payment work?

30 % deposit on quote sign-off, balance on delivery. Card (Stripe), SEPA transfer, cash (< €1,000). Pro invoice at 30 days available.

How much does a 3D-printed figurine cost?

Starting at €25 for a 10 cm standard resin figurine, €45 for 15 cm with finishing. Firm quote within 24 business hours.

FDM or LCD resin: which one to pick?

FDM = large robust parts, from €30. LCD resin = fine details at 14 µm (jewelry, figurines), from €20.

How long to print 50 parts?

50 small 5 cm resin figurines ≈ 2-3 days (batch). 50 medium FDM parts ≈ 5-7 days. For 100+ units, 10-14 days with batch discount.

Do you print in metal, gold or silver?

Not directly — but we print castable resin masters for jewelry casting (gold, silver, bronze, brass).

Which materials are food-safe or biocompatible?

PLA and PETG are food-safe for brief contact. For medical or dental use: ISO 10993 certified biocompatible resins on request.

What finishing options are available?

Standard sanding included. Options: paint, gloss/matte varnish, metallic finish (gold, silver, copper), translucent polishing. From €15/part.

Can you print rare or obsolete car parts?

Yes — vintage car parts, cosmetic buttons, covers, obsolete enclosures, workshop jigs. Send photos + dimensions, we reverse-engineer if needed.

What dimensional accuracy can I expect?

FDM: ± 0.2 mm standard, ± 0.1 mm calibrated. LCD resin: ± 0.05 mm thanks to 14 µm XY resolution.